Compare
ChaosDesk vs Front
Front is a shared inbox built around email, with collaboration on top. ChaosDesk is a full ticketing system like Zendesk: forms, fields, SLAs, triggers, a help centre and a Zendesk-compatible API, at a lower price per agent.
Front Professional
$65
per agent / month, billed annually, as of 2026-11-06
ChaosDesk Pro
$19
per agent / month, billed annually, AI copilot included
71% lower list price per agent
For 20 agents on annual billing: $15,600 a year on Front Professional, $4,560 on ChaosDesk Pro.
List prices, USD, per agent per month, billed annually. Front checked 2026-11-06. front.com/pricing
Side by side
| Topic | Front | ChaosDesk |
|---|---|---|
| Pricing model | Per seat, per month, with seat caps per plan | Per agent, per month; light agents free |
| Free plan | No (14-day trial of Professional, no card) | Yes, 1 agent |
| Seat limits | Starter up to 10 seats, Professional up to 50 | No seat caps on any paid plan |
| AI copilot | Copilot add-on, $20 per seat / month on Starter and Professional, included in Enterprise | Included in every paid plan (fair use) |
| AI agent | Autopilot from $0.39 per conversation | $0.40 per resolution |
| Zendesk-compatible API | No | Yes, /zd/api/v2 |
Front information from the vendor's public website, checked on 2026-11-06: front.com/pricing. Check there for current details.
Front list prices
| Plan | Annual billing | Monthly billing |
|---|---|---|
| Starterup to 10 seats | $25 | not shown |
| Professionalup to 50 seats | $65 | not shown |
| Enterprise | $105 | not shown |
As of 2026-11-06, check front.com/pricing for current prices. USD, excluding tax.
- The pricing page showed annual prices only; monthly prices were not shown on the date we checked.
- Front prices its AI agent per conversation, ChaosDesk per resolution, so the two figures are not directly comparable.
ChaosDesk list prices
| Plan | Annual billing | Monthly billing |
|---|---|---|
| Free | $0 | $0 |
| Starter | $9 | $11 |
| Growth | $15 | $18 |
| Pro | $19 | $23 |
| Enterprise | $29 | annual only |
Per agent per month, USD, excluding tax. Full plan details.
Where Front is strong
Front may be the better fit if these matter most to you. A fair comparison says this too:
- An email-client feel that teams moving from shared Gmail or Outlook inboxes pick up quickly.
- Strong internal collaboration on shared messages.
Other comparisons
- ChaosDesk vs Zendesk
- ChaosDesk vs Freshdesk
- ChaosDesk vs Zoho Desk
- ChaosDesk vs Help Scout
- ChaosDesk vs Intercom
- ChaosDesk vs Gorgias
Zendesk is a trademark of Zendesk, Inc. Front are trademarks of their respective owners. ChaosDesk is not affiliated with, endorsed or sponsored by Zendesk, Inc. or any other vendor named here. Product names are used only to describe compatibility and to compare publicly available information.
Bring your whole Zendesk history. Keep your way of working.
Import tickets, users, rules and the help centre, run both side by side, and switch when your team is ready.
Send us a line from your work address and we will add you to the early access list.