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Security and privacy

Single sign-on, SCIM, IP allowlist, audit log, GDPR requests and data retention.

15 articles

  1. Security and privacy overview How ChaosDesk protects sign-in, your data and your customers' personal data, and where to set it up.
  2. Set up SAML single sign-on for agentsBeta Let agents sign in with Okta, Microsoft Entra ID or another SAML identity provider.
  3. Provision users with SCIMBeta Create, update and suspend agents automatically from your identity provider.
  4. Restrict access by IP addressBeta Only let agents use ChaosDesk from your office or VPN addresses.
  5. Review the audit log See who changed which setting and when, and who opened which ticket.
  6. Handle a GDPR request Export everything you hold about a customer, or erase it, with a second admin's approval.
  7. Set data retention Delete or anonymise closed tickets automatically after a number of months.
  8. Export your data The ways to get your tickets, reports, customer data and logs out of ChaosDesk.
  9. Give ChaosDesk support temporary access Let our support team look into a problem in your workspace, for a limited time, with everything logged.
  10. Two-step verification and passkeys Protect your sign-in with an authenticator app, recovery codes or a passkey, see where you are signed in, and require it for your team.
  11. Set workspace security policies Choose password strength, session timeouts, which email domains can be invited and who must use two-step verification.
  12. Sign in with Google or Microsoft Let agents sign in with their Google or Microsoft work account, and limit it to your company domains.
  13. Set up OpenID Connect single sign-on for agents Let agents sign in with Okta, Microsoft Entra ID, Keycloak, Google Workspace or any OpenID Connect provider, with optional SSO only.
  14. Use one sign-in for several workspaces See every workspace where your email address is a team member, and switch between them without signing in again.
  15. Transfer the account ownership The account owner manages billing and can delete the workspace. Hand the ownership to another admin when someone leaves.

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